+1-855-211-0932 (ID:215569)
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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will show up. It contains thorough info about all the actions that you can perform on the given page. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of how-to videos describing how to use our hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, have a glimpse at our comprehensive FAQ database, which contains questions asked by actual persons and offers practical solutions. We frequently "revamp" our FAQ section with new entries in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, we have a great team of customer service technicians available 24x7x365 and eager to assist you with any problem. Each trouble ticket you submit will be replied to in less than one hour (the average ticket response time is only 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 215569

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com